Home Hotel Mousai Puerto Vallarta | Ultra Suite South

Hotel Mousai Puerto Vallarta | Ultra Suite South

By Travel Advisor - June 17, 2026

Hotel Musai — Ultra Suite Room Tour | South Tower

Source: Memories and Mojitos | Stay Duration: 4 nights | Floor: 8th


Room Overview

  • Located in the South Tower (newer tower)
  • Entry opens into a living room/lounge area
  • Described as very high-tech with smart room controls throughout

Living Area & Bedroom

Seating & Workspace

  • Comfortable seating area upon entry
  • Desk

Bed

  • Large, beautiful bed

Entertainment

  • Wall-mounted TV
  • Bose speakers throughout with aux input capability

Minibar & Snacks

  • Complimentary bottles for guest use
  • Espresso coffee maker
  • Snack drawer: nuts, gummy bears, candies
  • Minibar restocked daily: Coke products, beer, Gatorade

Technology & Smart Room Features

Wall Panels (bedroom + bathroom)

  • Preset settings: Welcome, Sunrise, Bedroom mode
  • Blinds open/close controls
  • Fan on/off (also controllable at bedside table)
  • Basic lighting on/off

iPad Controls (full room management)

  • Granular lighting control: entrance, bed, terrace, bathroom — adjustable from off to full brightness
  • Shade/blind control
  • Music
  • Room service ordering
  • AC/temperature control
  • Privacy/housekeeping status (red = do not disturb, green = ready for housekeeping)

Hotel Musai App (separate from control iPad)

  • Spa menu
  • Restaurant info
  • Activities
  • General resort information

Other Tech Details

  • Standard USA 120V plugs available
  • USB charging ports available
  • Doorbell (audible over music)
  • Phone: dial 0 for front desk/requests

Wristband Room Key

  • Issued upon arrival; doubles as room key
  • Highly praised — convenient alternative to carrying a key card

Bathroom

Water Closet

  • Toto bidet toilet — motion activated, heated seat
  • Noted as one of the nicest water closets the host has experienced
  • ⚠️ Takes some learning; motion sensitivity can activate spray unexpectedly

Shower

  • Good size with bench
  • Rain shower head + hand wand
  • Clothesline for drying bathing suits
  • Toiletries provided: shampoo, conditioner, shower gel/body wash
  • ⚠️ Host feedback: toiletry brand found drying; conditioner had an off smell — recommend bringing your own if you're brand-sensitive

Vanity Area

  • Double sinks
  • Dedicated ladies' vanity area with plugs for styling tools
  • Lighted mirror (main sink area)
  • Magnifying mirror with light
  • Body lotion and vanity kit provided
  • Blow dryer provided
  • ⚠️ Host feedback: blow dryer is very low quality for the resort's caliber; no diffuser, curling iron, or straightener available

Closet Space

  • Ample closet space on both sides
  • Robes provided
  • Sandals provided at turndown service (placed out nightly)
  • Iron and ironing board
  • In-room safe

Terrace / Outdoor Space

  • Private jacuzzi tub — temperature controlled by guest (host set to 104°F)
  • Jacuzzi lighting controls on the terrace
  • Two lounge chairs
  • Large hammock
  • Additional seating
  • Stunning views from the 8th floor
  • Outdoor lighting can be turned off (unlike some resorts that require lights on for safety)

Guest Feedback Summary

What Worked Well ✅

  • Smart room technology throughout
  • Wristband room key
  • iPad room controls — highly convenient
  • Jacuzzi with guest-controlled temperature
  • Ample closet space
  • Vanity area with plugs
  • Mirrors throughout (great for photos)
  • Beautiful view
  • Overall room size

Areas for Improvement ⚠️

  • No dresser — closet is the only storage; could feel limited for stays of a week or longer; open wall space exists where a dresser could fit
  • Blow dryer quality is poor relative to the resort's price point
  • Toiletry brand found to be drying; not up to luxury resort standards
  • No door on the bedroom side of the bathroom pass-through — makes it difficult to move in/out at night without disturbing a sleeping partner
  • Vanity lighting — lighted mirror exists at main sinks but not at the dedicated vanity area; an additional lighted mirror there would improve usability
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