Hotel Musai — Ultra Suite Room Tour | South Tower
Source: Memories and Mojitos | Stay Duration: 4 nights | Floor: 8th
Room Overview
- Located in the South Tower (newer tower)
- Entry opens into a living room/lounge area
- Described as very high-tech with smart room controls throughout
Living Area & Bedroom
Seating & Workspace
- Comfortable seating area upon entry
- Desk
Bed
- Large, beautiful bed
Entertainment
- Wall-mounted TV
- Bose speakers throughout with aux input capability
Minibar & Snacks
- Complimentary bottles for guest use
- Espresso coffee maker
- Snack drawer: nuts, gummy bears, candies
- Minibar restocked daily: Coke products, beer, Gatorade
Technology & Smart Room Features
Wall Panels (bedroom + bathroom)
- Preset settings: Welcome, Sunrise, Bedroom mode
- Blinds open/close controls
- Fan on/off (also controllable at bedside table)
- Basic lighting on/off
iPad Controls (full room management)
- Granular lighting control: entrance, bed, terrace, bathroom — adjustable from off to full brightness
- Shade/blind control
- Music
- Room service ordering
- AC/temperature control
- Privacy/housekeeping status (red = do not disturb, green = ready for housekeeping)
Hotel Musai App (separate from control iPad)
- Spa menu
- Restaurant info
- Activities
- General resort information
Other Tech Details
- Standard USA 120V plugs available
- USB charging ports available
- Doorbell (audible over music)
- Phone: dial 0 for front desk/requests
Wristband Room Key
- Issued upon arrival; doubles as room key
- Highly praised — convenient alternative to carrying a key card
Bathroom
Water Closet
- Toto bidet toilet — motion activated, heated seat
- Noted as one of the nicest water closets the host has experienced
- ⚠️ Takes some learning; motion sensitivity can activate spray unexpectedly
Shower
- Good size with bench
- Rain shower head + hand wand
- Clothesline for drying bathing suits
- Toiletries provided: shampoo, conditioner, shower gel/body wash
- ⚠️ Host feedback: toiletry brand found drying; conditioner had an off smell — recommend bringing your own if you're brand-sensitive
Vanity Area
- Double sinks
- Dedicated ladies' vanity area with plugs for styling tools
- Lighted mirror (main sink area)
- Magnifying mirror with light
- Body lotion and vanity kit provided
- Blow dryer provided
- ⚠️ Host feedback: blow dryer is very low quality for the resort's caliber; no diffuser, curling iron, or straightener available
Closet Space
- Ample closet space on both sides
- Robes provided
- Sandals provided at turndown service (placed out nightly)
- Iron and ironing board
- In-room safe
Terrace / Outdoor Space
- Private jacuzzi tub — temperature controlled by guest (host set to 104°F)
- Jacuzzi lighting controls on the terrace
- Two lounge chairs
- Large hammock
- Additional seating
- Stunning views from the 8th floor
- Outdoor lighting can be turned off (unlike some resorts that require lights on for safety)
Guest Feedback Summary
What Worked Well ✅
- Smart room technology throughout
- Wristband room key
- iPad room controls — highly convenient
- Jacuzzi with guest-controlled temperature
- Ample closet space
- Vanity area with plugs
- Mirrors throughout (great for photos)
- Beautiful view
- Overall room size
Areas for Improvement ⚠️
- No dresser — closet is the only storage; could feel limited for stays of a week or longer; open wall space exists where a dresser could fit
- Blow dryer quality is poor relative to the resort's price point
- Toiletry brand found to be drying; not up to luxury resort standards
- No door on the bedroom side of the bathroom pass-through — makes it difficult to move in/out at night without disturbing a sleeping partner
- Vanity lighting — lighted mirror exists at main sinks but not at the dedicated vanity area; an additional lighted mirror there would improve usability
